It is a requirement of Aqua Park Coolum that all participants must be aware of, and abide by,  the Safety Rules listed below.

HEALTH AND SAFETY

Following Government and Health guidelines, we are operating with new procedures and capacity controls in place adhering to all social distancing guidelines. We are following all the guidelines included in the Australian Leisure Industry Approved Covid Plan. Separated ENTRY and EXIT points are in operation. We insist all visitors follow the staff directions and observe all health protocols. We reserve the right to refuse admittance to anyone with any signs of Covid symptoms or high temperature. Bookings are essential for all activities.

The Aqua Park is run by sessions. A session is 50 minutes long and runs every hour on the hour. Numbers are limited on every session and are controlled from reception by a wrist band system. If you are late for your session your time cannot be extended.

Bookings are now essential via our website. Simply click on the Buy Now button above, select the date and then session time/s you want and complete the purchase. Only people with bookings and paid tickets will be admitted to the Aqua Park. Please only book if you are 100% sure of coming. If you have booked and something happens and you cannot come, your booking can be amended by emailing info@aquaparkcoolum.com.au up to 24 hours prior to your booking date and time.

Life vests are compulsory for all paying customers and are provided free of charge. Vests are sanitised before and after every use.  Aqua Park users are encouraged to COME – HAVE FUN – LEAVE. Customers are all expected to leave as soon as their session times are finished. No excessive gathering or hanging out is permitted. Parents or guardians must accompany any kids under 16, and must NOT drop their kids off for the entire day. The BBQ facilities are available.

Social distancing must be observed at all times both on the shoreline and on the water. Capacity limits on all obstacles must be observed and all staff directions followed. Staff assistance will be given but no physical contact is permitted

There is a separate entry point and separate exit point for the Aqua Park, as well as a separate sanitization area where vests must be returned

Indemnity Form

All patrons must sign an Indemnity form. Click the ‘sign a waiver’ button below to fill one in before you arrive. 

Parents and/or legal guardians must complete a waiver for anyone under 18 years of age.